Dear Dr. Qadir, My husband was admitted to your facility this year. He has been admitted to many other psychiatric units but he has never received the care from other hospital that he received from Lakeside.
From the very first moment that the Orange County Police brought him to Lakeside, the assessment clerk was so informative, courteous, warm and encouraging. You and Dr. Singh, the nurses, therapist, staff and social workers on 4W where the most professional, loving and caring staff that I have ever encountered.
I have worked in a hospital for 22year and have never encountered the courteousness that I have received from the Lakeside staff. Your staff treated my husband with dignity and with pride. I was a peace knowing that he was getting the best care. Plus the unit was clean, no smells and the other patients were all treated with tender loving care.
I thank you for making my husband’s stay an experience I will never forget. This is why I believe he came out of his confusion faster than any other time.
Dr. Qadir, Dr. Singh, Betty, office staff and hospital staff: may I take this time to say, Thank you, thank you, thank you. Whatever you are doing to keep your staff happy, keep it up!